Shipping policy

We strive to make our customers happy with our amazing fashion pieces however if you find yourself unsatisfied with your purchase for any reason, we're happy to offer you an exchange for something you love at equal or greater price! Any new, unworn, and unaltered products from karenzacollection.com with tags still attached can be sent back within 30 days of your original purchase date. Your refund will be issued in the original payment method with shipping and processing fee deducted.

THE LAUNCH IS FOR PRE ORDERS AS DELIVERY IS NOT UNTIL JAN 15

FREE SHIPPING ON ALL ITEMS OVER $200  FOR ALL CUSTOMERS. FOR ALL SHIPPING UNDER 200usd SHIPPING RATES WILL APPLY.